Privacy Policy

[Velmex Lifestyle] We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when interacting with our website, services, and products.

1. Information We Collect
We may collect the following types of information:

A. Personal information provided by you:
Name, phone number, and shipping address.
b. Information Collected Automatically:
IP address, browser type, operating system, and device information.
including browsing activity, pages visited, time spent, and referral sources.
Cookies and tracking technologies (eg, Google Analytics) to improve your experience.
c. Information from third parties:
Data from social media platforms if you engage with our pages or content.
Details from the payment processor or delivery service to fulfill your order.

2. How we use your information
We use your information to:

Process and fulfill your orders, including delivery and payment processing.
Contact you about orders, promotions, and updates.
Enhance and personalize your shopping experience.
Manage your account and answer your inquiries.
Ensure security and prevent fraud.
Comply with legal obligations and enforce our Terms of Service.

3. How we share your information
We do not sell your personal information. However, we can share it with:

Service Providers: Third-party vendors who assist with order processing, shipping, payment processing, and marketing.
Legal Obligations: Government authorities or law enforcement if required by law.
Business Transfer: Your information may be transferred to a new entity in the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Remember your choice.
Website performance analysis.
Provide personalized advertising.
You can manage cookies through your browser settings or opt out of personalized ads through industry opt-out tools.

5. Your Rights and Choices
You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving promotional emails by following the unsubscribe link in our communications
Disable cookies through your browser settings.
Please request a copy of your data or ask us to delete it subject to legal or contractual requirements.

6. Security of Your Information
We implement appropriate security measures to protect your personal information. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies

8. Children’s Privacy
Our Services are not directed to persons under the age of 13 and we do not knowingly collect personal information from children.

9. Changes to this Privacy Policy
We may update this policy from time to time