Delivery Policy
Delivery Policy
1. General Information
We are committed to delivering your order promptly and securely. Please read this policy to understand how we process and deliver your purchases.
2. Shipping Locations
We currently ship to All Over Bangladesh.
3. Delivery Timeframes
Standard Delivery: Estimated delivery time is 01-03 business days.
Delivery times may vary depending on your location and when the order is placed. Orders placed on holidays/weekends will be processed the next business day.
4. Shipping Fees
Standard Shipping: [The Inside Jashore and Dhaka Shipping Rate is 80 taka, and the Outside Jashore and Dhaka shipping rate is 120 taka].
5. Order Processing
Orders are typically processed within [01 business day] of payment confirmation or Cash on delivery is also available. Once your order is processed and shipped, you will receive a confirmation email with a tracking number.
6. Tracking Your Order
You can track your order using the tracking link provided in the shipping confirmation email. If you do not receive a tracking number, please contact us at [support email/phone number].
7. Failed Deliveries
If a delivery attempt fails due to incorrect information provided at checkout (e.g., incorrect address), the customer may be responsible for additional shipping fees.
8. Delays and Issues
While we strive to deliver your order on time, unforeseen circumstances (e.g., weather, holidays, supply chain issues) may cause delays. We will notify you promptly of any significant delays.
9. International Shipping (if applicable)
International order shipping is not available right now.
10. Missing, Damaged, or Incorrect Orders
If your order is missing items, arrives damaged, or contains incorrect products:
Contact us within [05 days] of delivery at [[email protected]/+8801334782750].
Provide your order number, a description of the issue, and photos (if applicable).
11. Contact Us
If you have questions about your delivery, please contact our support team at:
Email: [[email protected]]
Phone: [+8801334782750]
Business Hours: [Everyday 10.0 AM to 10.0 PM]
This policy ensures transparency and sets clear expectations for customers. Let me know if you’d like additional sections or changes!
